SpaSavvy is committed to protecting the privacy and confidentiality of personal information collected from clients and users (“you,” “your”) of our services, including Google Ads support, Search Engine Optimization (SEO), website creation, email marketing, and social media marketing.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws.
1. Information We Collect
a. Personal Information:When you engage with our agency for services, we may collect personal information such as your name, email address, phone number, billing address, and payment details.
b. Service-Specific Information: Depending on the services you use, we may collect additional information related to Google Ads campaigns, SEO strategies, website development preferences, email marketing content, and social media marketing efforts.
c. Usage Data: We may collect non-personal information about your interaction with our website and services, including IP addresses, browser type, pages visited, and other usage statistics.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Service Delivery: To provide the services you request, including Google Ads support, SEO optimization, website creation, email marketing campaigns, and social media marketing efforts.
b. Communication: To communicate with you regarding your account, project updates, billing, service inquiries, and other relevant information.
c. Analytics: To analyze usage trends, monitor the effectiveness of our services, and improve the user experience.
d. Marketing: With your consent, to send promotional emails, newsletters, and other marketing communications about our services, special offers, and events.
3. Information Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
a. Service Providers: We may engage third-party service providers to assist with the provision of services, such as hosting providers, payment processors, analytics services, and marketing platforms. These service providers are contractually obligated to safeguard your information and may only use it for the purposes specified by the Agency.
b. Clients and Partners: With your consent or at your direction, we may share your information with clients or partners involved in the delivery of services or collaborative projects.
c. Legal Compliance: We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of the Agency, our clients, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including the right to:
a. Access, correct, or update your personal information.
b. Object to the processing of your personal information.
c. Request deletion of your personal information, subject to legal requirements and contractual obligations.
To exercise these rights or if you have any questions or concerns about your personal information, please contact us using the information provided in the “Contact Us” section below.
6. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our services after the posting of changes constitutes acceptance of those changes.